As the design and construction industry use another recessionary pause to reflect on how we deliver our services and strategies on how best to provide them in the future, I would recommend the following two papers as sources for illuminating areas needing attention.
The Role of Technology in Reshaping the AEC Industry
http://www.di.net/articles/archive/2823/?diupdate=1
and
FMI/CMAA Eight Annual survey of Owners (The Perfect Storm - Construction Style)
http://www.fmiresources.com/pdfs/07SOA.pdf
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